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SukiGo practical guide

How to Reconcile Rider Cash

Rider remittance should start from recorded delivery payments, not a total rebuilt from paper lists at the end of the day.

By SukiGo Product Team

Step 1

Build the expected amount

Include eligible cash payments recorded by the rider and exclude cashier collections, rejected payments, and unrelated transactions.

Step 2

Count submitted cash

Count actual denominations and enter the result separately from the expected amount. This makes a shortage or overage visible.

Step 3

Investigate differences

Compare the payment list with completed stops, returns, and submitted cash. Require a clear reason before accepting a discrepancy.

Step 4

Verify and preserve history

Authorized merchant staff can verify, approve, reject, or reopen a remittance while preserving the original totals and audit history.

Apply this in SukiGo

Keep the Workflow Connected

SukiGo keeps the related station records tenant-isolated and available to authorized users across merchant, customer, and rider workflows.